Prose Kitchen & Bar Terms & Conditions

Last Updated: January 22, 2025 Welcome to Prose Kitchen & Bar. These terms and conditions govern your use of our services,including our website, reservation system, and dining experiences. By accessing our services or dining with us, you agree to these terms. If you do not agree with any part of these terms, please refrain from using our services.
1. General Terms
1.1 Prose Kitchen & Bar reserves the right to modify these terms at any time. Updates will be posted on our website, and continued use of our services implies acceptance of any changes.
1.2 While we strive to maintain consistent offerings, we cannot guarantee the availability of all menu items, as these may change based on seasonality and supplier availability.
2. Reservations
2.1 Booking Options: Reservations can be made through our website, by phone, or in person.
2.2 Deposit Requirement: For parties of six or more, we require a valid credit card to hold the reservation and may collect a deposit of $20 per person for special events or large parties.
2.3 Cancellation Policy: Cancellations must be made at least 24 hours before the reservation time to avoid a charge of 50% of the estimated bill. No-shows will be charged the full deposit amount.
2.4 Late Arrivals: We hold tables for 15 minutes past the reservation time, after which the table may be released to other guests.
3. Payment & Pricing
3.1 Accepted Payments: We accept cash, all major credit/debit cards, and digital payments (Apple Pay, Google Pay).
3.2 Service Charge: A 20% service charge applies automatically to parties of six or more
3.3 Pricing Policy: All prices are in USD and subject to applicable local and state taxes. Prices are subject to change without prior notice.
3.4 Refund Policy: Deposits are non-refundable unless canceled within the specified time frame.
4. Dining Policies
At Prose Kitchen & Bar, we maintain certain policies to ensure an exceptional experience for all our guests.
4.1 Dress Code: Smart casual attire is encouraged. We respectfully ask that guests avoid athletic wear, flip-flops, and excessively casual clothing.
4.2 Alcohol Service: Guests must be 21 or older and present valid identification to order alcoholic beverages.Prose Kitchen & Bar reserves the right to refuse alcohol service to any guest who appears intoxicated.Corkage Policy: Guests may bring their own wine, subject to a corkage fee of $35 per bottle, with a limit of two bottles per table.
4.3 Children Policy: We welcome families and kindly ask that young guests remain seated and supervised for their safety and the comfort of others.
4.4 Outside Food & Beverages: Outside food and beverages are not permitted, except for specialty cakes with prior approval.A $25 cake-cutting fee applies for outside cakes.
5. Food Allergies & Special Requests
5.1 Allergen Notice : While we take precautions to accommodate allergies, our kitchen handles common allergens including nuts, gluten, dairy, and shellfish. Cross-contamination may occur.
5.2 Dietary Accommodations: Guests with dietary restrictions should inform our staff when making a reservation, and we will make reasonable efforts to accommodate their needs.
6. Gift Cards & Promotions
6.1 Gift Card Use: Gift cards are valid for in-restaurant dining only and cannot be exchanged for cash.Lost or stolen cards cannot be replaced.
6.2 Promotions & Discounts: Promotions are subject to availability, cannot be combined with other offers, and may have expiration dates . Discounts must be applied at the time of service and cannot be applied retroactively.
7. Privacy & Data Protection
7.1 Data Collection: Your privacy is important to us. We collect and use your personal information in accordance with our Privacy Policy.
7.2 Information Security: Prose Kitchen & Bar does not sell or share your personal information with third parties, except as required by law.
8. Liability
8.1 Assumption of Risk: Guests assume all risks related to dining with us, including but not limited to allergic reactions or accidental injuries.
8.2 Limitation of Liability: Prose Kitchen & Bar shall not be liable for any indirect,incidental, or consequential damages related to your dining experience.
8.3 Force Majeure: We are not liable for failure to perform obligations due to causes beyond our control, including natural disasters, government regulations, or unexpected closures.
9. Guest Conduct
9.1 Respectful Environment: We expect guests to conduct themselves respectfully towards staff and other patrons.
9.2 Right to Refuse Service: Prose Kitchen & Bar reserves the right to refuse service to individuals displaying disruptive or inappropriate behavior.
9.3 Property Damages: Guests will be held responsible for any damages to restaurant property, with charges added to their final bill.
10. Website Usage
10.1 Intellectual Property: All website content, including text, images, and logos, is the property of Prose Restaurant and may not be copied or used without permission.
10.2 Prohibited Actions: Users may not engage in activities that disrupt the website’s functionality, including unauthorized access attempts or fraudulent bookings.
Contact Us
For questions or concerns about these terms,please contact us:
Phone:- 818-914-4033
Mail:- info@eatatprose.com
Address:- 21150 Ventura Blvd, Woodland Hills, CA 91364
Sign up for updates, exclusive offers,
and seasonal menus.
